Viewing Test Results Frequently Asked Questions

You will be able to view test results online within 4 business days. If you do not receive your test results within a week, please contact your clinician by phone or send a secure message to your clinician's office.

Test results are released within 4 business days of the results being finalized. Test results may not be viewable in My Health Online for one of the following reasons:

• The results have not yet been finalized
• The results were received on paper
• We are prohibited by law from posting the results electronically

Test results will not be viewable if they have not yet been released, if they are sent to us on paper, if we are prohibited by law from posting the results electronically if your clinician has not authorized us to electronically release his/her patients' test results. Most test results are released automatically after your clinician has reviewed them, generally within 4 business days. If you do not receive your test results within a week, please contact your clinician's office by phone or e-Message your clinician.

If you have questions or concerns regarding your test results, contact the clinician who ordered the test.