What visit types are available to schedule an appointment in My Health Online?
The four types of appointments available for scheduling appointments with your clinician in My Health Online are:
- Office visit for a non-urgent concern — Use this option for a non-urgent medical concern you may have or if you need to schedule a return or follow up appointment for an existing non-urgent problem.
- Well-child check — Use this option if you need to schedule any age-range checkups for your child (e.g.: 9 month old, 1 year old check up). If you have questions regarding immunizations for your child, please contact your child's care center directly, or use Request an Appointment feature once you login to My Health Online.
- Physical exam — Use this option if you need to schedule any type of physical exams for sports, schools, or work. Physical exams may be only covered by your insurance once a year, contact your insurance for more information.
- Specialty Visits — Specialty visits may be available, depending on the Sutter affiliate and Specialty in question. Below is a partial list of the specialties that may be available for online scheduling.
Please note: for any work related injuries, please contact your clinician's office directly.
If you have any questions about any other types of appointments that are not on this list above (e.g.: procedures, post-hospitalizations, pre-op appointments, or immunization only appointments), please contact the clinician whom you would like to schedule directly or use the Request an Appointment feature from within My Health Online.
What type of clinicians can I schedule an appointment with directly? Why won't I be able to see all of my Sutter clinicians that I have seen in the past 3 years?
You are able to schedule an appointment directly with your PCP as well as most Primary Care clinicians that you have seen within the last 3 years. In addition, you may be able to schedule with your Specialty provider, depending on the Sutter affiliate and Specialty. See below for a partial list of the specialties that may be available for online scheduling.
What Specialty Care visits can I schedule online?
Online scheduling is not currently available for all Specialty Care visits, but support is expanding throughout Sutter Health. Below is a partial list of the specialties that are currently live for Direct Scheduling.
|Breast Surgery||(SGMF, SPMF)|
|Cardiology||(SEBMF, SGMF, SPMF)|
|Dermatology||(PAMF, SGMF, SMF, SPMF)|
|Endocrinology||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|ENT||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|Gastroenterology||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|General Surgery||(PAMF, SEBMF, SGMF, SMF)|
|Neurology||(PAMF, SEBMF, SPMF)|
|Obstetrics||(PAMF, SEBMF*, SGMF*, SMF, SPMF)|
|Orthopedics||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|Physical Therapy||(SMF, SPMF)|
|Plastic Surgery||(PAMF, SMF, SPMF)|
|Podiatry||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|Pulmonary||(PAMF, SEBMF, SGMF, SPMF)|
|Rheumatology||(PAMF, SEBMF, SGMF, SMF, SPMF)|
|Sleep Medicine||(PAMF, SEBMF, SGMF)|
|Urology||(PAMF, SEBMF, SMF, SPMF)|
*This specialty is currently in Pilot and access may be limited
Why can't I schedule or request a visit with one of my hospital providers?
Currently, My Health Online only supports messaging, scheduling, and billing functionality for services performed at certain Sutter Health outpatient care centers and clinician offices. If you have a question about a service you received in a hospital, please contact that facility directly.
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