How can I manage my health online?
Sutter Health is pleased to offer you a convenient way to manage your personal health information anytime or anywhere you access the Internet. Our online patient services allow you to send a secure e-mail to your clinician's office about non-urgent health questions, view and chart test results, request a prescription renewal, view instructions from a recent clinician's visit or request an appointment.
I have other questions not listed here, whom can I contact for more information?
Our patient services staff would be happy to help with any question you may have. Please call (866) 978-8837.
What is the cost of services to use My Health Online?
Sutter Health offers online patient services free of charge.
Who can enroll and begin using My Health Online?
Our online patient services are available to our patients who receive care from one of our affiliated medical foundations or participating community physicians. Patients age 12 and above are eligible to enroll (patients between the ages of 12 and 17 require parental permission to enroll).
A parent or guardian of a child under the age of 18 can also request access to and manage the child's personal health information. Please note that parental access to the records of patients between the ages of 12 and 17 is limited per California law.
Which clinicians offer online services?
Some clinicians receive their messages directly. Others have the messages sent to their nursing staff first for review. If they cannot assist you, your message will be forwarded to your clinician or another clinician in the department if your clinician is not available.
Why can't I message my hospital providers?
You can view a listing of clinicians who offer our online services. You can specifically sort your search by those clinicians who participate in My Health Online.
MyChart® licensed from Epic Systems Corporation, © 1999 - 2013.
Protected by U.S. patents. For details, visit www.epic.com/patents.
MyChart®, Epic®, Powered by Epic™ and the MyChart logo are trademarks of Epic Systems Corporation.